Terms & Conditions - Vanzone
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 02922 678 010

Principality Motor Company Ltd Trading as Vanzone

Terms & Conditions

IMPORTANT: Please read through the following terms and conditions as these govern the use of our services for the acquisition of a UK vehicle(s) supplied by a UK dealer/manufacturer. Vanzone is the trading name of Principality Motor Company Ltd registered in England and Wales under Company Number 12981823 (hereafter referred to as “Vanzone” “We” “Us” or “Our”). The terms apply to the you, the user is “You” and “Your”.

If you are unsure if any of the terms detailed herein, please contact us before you use our services, if you do not agree with these terms, then You MUST NOT use Our services. Once you have signed Our order confirmation you are deemed to have accepted Our terms and conditions.

We reserve the right to make changes to these terms and conditions from time to time, which will take effect from the date when the changes are posted on our website.

We are a licensed credit broker, andWe are authorised and regulated by the Financial Conduct Authority. Limited Permissions Reference Number: 791932 (NOTE: We are not a financial lender.)

Who we are and what we offer

We are an independent broker for sourcing UK vehicles at the best possible price. We offer a wide range of vehicles and finance solutions to meet your business and personal needs.

Our Services 

We at all times will act in Your best interests, We are able to source finance solutions from the current market, that are suitable to the requirements You disclose to us. You must always provide us with accurate and correct information.

We work with a selected panel of lenders, which represent a fair analysis of the relevant market. A list of the panel lenders We use can be provided upon request. We are only authorised to broker the following financial products:

Hire Purchase / Lease Purchase

Finance Lease (Business Users Only)

Contract Hire (Personal & Business Contract Hire)

All prices quoted exclude VAT.

Should You not meet the financial or operational criteria of a particular, funding/supplier, then We reserve the right to offer You an alternative funding/supplier, whose price may vary from the ones advertised on our website. 

When the preferred finance option has been agreed, We will provide You with information about the finance agreement and the provider to ensure You understand Your responsibilities and commitments before proceeding. It is Your responsibility to review the finance agreement documentation and ensure that the information provided is correct and that You accept the terms of the finance agreement.  

We will not charge a fee for this service, but We may receive payment by way of a commission or fee direct from the lender.

In the event that, You use a finance product not sourced by US We reserve the right to charge a fee of £250.00, this MUST be paid at the same time as the balance of the vehicle is paid off.

Vehicle Pricing/Quotation

We will provide a quotation, based on Your requirements as advised by You, it is Your responsibility to check the quotation documentation and ensure that it meets with Your requirements, We will not be held liable for any extras, options or otherwise that You fail to notify us of, once the quotation has been signed by You.

Our quotations provided are invitations to treat only, they are not an offer to supply Our services and are incapable of being accepted by You.

All marketing and other promotional material relating to the services are illustrative only and do not form part of the quotation.    

All vehicle quotations will remain valid for a period of 14 days, with the exception of:

  • Manufacturer introduced price changes
  • Changes in interest rates
  • Unforeseen changes in marketing conditions
  • Changes imposed by Our panel of funders
  • Vehicle stock availability
  • Data errors of miscalculation of the quotation(s)

In the event any of the above apply We may increase the price and provide a new quotation, as the above factors are beyond Our control.

We make every effort to verify and ensure the accuracy of the data, that the information provided to You is accurate, it should only be used as a guide and no purchasing decision should be made without verification by You of the latest data available from the manufacturer for the vehicle regarding Your particular vehicle specification requirements.  

Unless stated to the contrary, the prices detailed in the quotation include UK mainland driven delivery. We do reserve the right to pass on costs imposed on Us by any dealer/manufacturer to certain locations within the UK. However, We will advise You, if there is an additional delivery charge prior to You paying the balance due or completing the finance documentation.  

Delivery on a trailer may be available at extra cost.  If this is required, You must notify Us prior to the balance being paid or the completion of the finance documentation.

We deliver vehicles within the UK up to a radius of 750 miles, unless delivery is agreed to be by trailer the delivery mileage will be reflected on the vehicle.

Part Exchanges 

Any part exchange allowance agreed with You is based upon Your description of the vehicle to Us when provided by You to Us. 

In the event of any subsequent damage to the vehicle, fair Wear and tear expected, or if You knowingly provided Us with incorrect information concerning the condition and specification of the vehicle or You have concealed a defect in the vehicle which We relied upon, We fully reserve the right to decline to take the vehicle, in which case We will try to agree with You a new allowance. If no agreement can be reached You shall either pay the full price to us (for the avoidance of doubt this includes the part exchange allowance), or We will be entitled to treat the order as cancelled by You.


By signing and returning the Order Confirmation you are accepting these terms and conditions and agreeing to order the vehicle as detailed in Your quotation and Order, in accordance with these terms and conditions. 

An order does not create a contract between You and Us. For there to be a contract, We must locate You a vehicle with your desired specification at a price acceptable to both You and Us. The order will become binding on You and Us when We have notified You that a vehicle has been sourced and You agree to accept that vehicle.

We accept no responsibility for any errors or omissions regarding vehicle model or specification, including any optional extras, if You have accepted the order and these terms and conditions. It is Your responsibility to check that the vehicle You are ordering is to fit for Your requirements and needs. 

IMPORTANT: Time of performance of the services is not of the essence, We will use all Our reasonable endeavours to acquire a delivery date of Your vehicle at the earliest date, however any estimate lead times for delivery of the vehicle are indicative only.

We shall not be liable to You for any failure or delay of performance caused by factors outside of our control.


A minimum non-refundable holding deposit of one thousand pounds (£1,000.00) is required, with every order to show Your commitment to purchase a vehicle. Such a deposit, if it is accepted, will become a holding deposit and represents confirmation by You of the vehicle order and acceptance of all terms and conditions. 

For specialised or custom order, We may request a larger holding deposit. This will be individually negotiated between Us and You. 

If You fail to take delivery and/or pay the balance of the price without lawful reason by the agreed date, We will be entitled to treat the agreement as cancelled by You and offer the vehicle for re-sale. 

We reserve the right to claim from You all Our reasonable losses included by You failing to take delivery or pay the balance due, which may include but are not limited to stocking charges, dealer fitted options to the vehicle, and any reduction in the open market value of the vehicle. We shall be entitled to use the deposit and any prepayment to reduce Our reasonable losses. Any excess will be returned to You and in the event of any shortfall You agree to be responsible to Us for the same. 

Financial applications and Personal data 

By providing Your business and/or personal information to Us, You authorise Us to disclose this information and any other information We hold about You to one or more lenders for, the purpose of considering Your finance application. You are also accepting the terms and conditions of the funder/lender. 

You may be required to provide additional supporting information and/or income and expenditure details to ensure affordability and ability to repay the desired finance agreement. 

We rely on You to provide accurate information and relevant documentation.

If You are applying on behalf of a company registered in England and Wales, You are confirming and authorising that You have the authority for a credit search to be carried out in the name of the company and its Directors.

The finance company will use the information provided to carry out searches with Credit Reference Agencies. A record of this search will be kept and may be used by other lenders in assessing future applications from You or Your business. The finance company will make checks with various fraud prevention agencies to detect and prevent fraud. 

You will provide any information required by the lender as a condition of their consideration of Your finance application. Refusal to do so will result in Your finance application being declined. 

We cannot accept any responsibility for any losses incurred by You arising out of the contract between You and the finance company and any purported arrangements relating to the supply of any vehicle sale except to the extent that such loss is caused by Our negligent act or omission. 

Delivery and Documentation 

All documentation required by the finance company must be completed by You and returned to Us prior to the delivery of Your vehicle being arranged.  If documentation is incorrectly completed and/or all supporting documents required by the finance company have not been received by Us, delivery will not be arranged. 

Any outstanding monies owed to Us must be paid in full without deduction or set off in cleared funds by You before delivery will be arranged. 

Estimated delivery dates are Our best estimate and based on information provided to Us by the manufacturer/supplier of the vehicle these dates are indicative only. Time of performance is not of the essence.

Whilst We endeavour to meet any estimated timescale quoted, We will not be liable for any losses (whether direct or indirect) arising out of a delay of the delivery of Your vehicle/s due to factors out of our control. 

A Statutory cooling off period is observed by finance companies and in the event, You cancel the finance during that the cooling off period You MUST immediately pay to us the full price of the vehicle as detailed in the order documents.

Upon delivery of the vehicle, it is Your responsibility to ensure that the vehicle is maintained in a roadworthy condition and that the vehicle is taxed and insured in accordance with the Laws of England and Wales.  

Force Majeure 

Our performance under these terms and conditions will be excused if due to an event or sequence of events beyond our control, We are unable to perform Our obligations due to any cause beyond Our reasonable control (Including but not limited to, any labour dispute, act of God, War, Act of terrorism, Riot, Civil Unrest, Fire, Flood, lightening, Storm, earthquake or other natural disaster, interruption or failure of supplies of power, fuel, water, transport, equipment or telecommunications services, or material required for the performance, strikes, lockout, boycotts or other industrial action including those of the UK suppliers of manufacturers or any computer or internet-related failure, error or delay BUT excluding Your inability to pay or circumstances resulting in Your inability to pay).


If You wish to cancel Your vehicle order prior to delivery, You must do so in writing to Vanzone 37-39 Holton Road, Barry, CF63 4HB. It must be signed by You. Such cancellation may result in loss of any deposit monies paid to Us, subject to our discretion. Any additional costs incurred by Us due to a cancellation by You will be passed on to You, if the same exceeds the deposit monies, We reserve the right to request these monies be paid by You. We will provide evidence of such costs upon request. 

Website Contents

Whilst We have taken all reasonable steps to ensure the accuracy and completeness of the information on Our website including pricing, images and vehicle data, We give no warranty and make no representation regarding the accuracy or completeness of the content. Consequently, We accept no liability for any losses or damages (whether direct, indirect, special, consequential or otherwise) arising out of errors or omissions contained in Our website.  

All images are for illustration purposes only. Prices on the Our website are for information purposes only and do not constitute an offer by Us which is capable of acceptance by You.  

We do not warranty the quality or performance of any vehicle. Whilst, We will bear no responsibility if You are not satisfied with the vehicle ordered and delivered, We will endeavour to liaise on Your behalf with the finance company and or the UK dealer or manufacturer. 

We reserve the right to make changes to the contents of Our website at any time without notice and incurring liability. 


We will not refer You outside of our approved panel and We will never sell Your details. We are committed to customer service. Please visit the “Treating Customers Fairly” section of Our website. 

If You are dissatisfied with Our service, We will endeavour to resolve any issues in a fair and effective manner. Please visit the “Complaints Procedure” section of Our website for further information.

Nothing in these Terms & Conditions shall affect Your statutory rights. 

Terms & Conditions are reviewed regularly and updated as required.  

No variation of these terms and conditions shall be valid or effective unless it is in writing and is signed by You and Us.

These terms and conditions are personal to Us and You, no other person shall have any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of these terms and conditions.

Exclusions and Limitations 

Other than implied terms in favour of consumers under legislation, all other warranties, conditions and other terms implied by statute or common law are excluded. However, nothing in these terms and conditions is intended to limit or exclude Our liability for death or personal injury or for fraudulent misrepresentation or any liability that may not legally be limited or excluded.

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