Frequently Asked Questions
How do I get the vehicle?
All vans are delivered straight to your door free of charge for most regions of mainland UK.
Please contact us directly if you wish to check whether there is a charge for your area.
Estimated delivery dates are our best estimate and based on information provided to us by the manufacturer/supplier of the vehicle. Please acknowledge that this estimate could be subject to change.
Whilst we endeavour to meet any estimated timescale quoted, we will not be liable for any compensation arising out of a delay to your vehicle due to factors out of our control.
Which finance deal is best for me?
We understand that finances differ from one customer to the next. Our sales team can explain exactly how each package works and help you find your perfect deal.
We broker the following finance products:
Hire Purchase / Lease Purchase
– Finance Lease (Business Users Only)
– Contract Hire (Personal & Business Contract Hire)
I don’t have a business, can I still buy from you?
We deal with both businesses and individuals looking to purchase their dream van. Our trusty team of Account Managers will carefully scope the best van for you based on your personal needs and wants.
You may not have access to the full range of finance options but our team will thoroughly explain the variety of deals to suit.
Am I able to test drive?
We are an online company with low overheads which enables us to offer unbeatable prices. As a result, we don’t hold stock on our premises so unfortunately we cannot offer test drives.
How quickly can I get the vehicle?
We have access to thousands of stock vehicles with delivery available from as quickly as 5 working days.
If you are looking for something unique then we can still help with a factory order to your exact specifications.
How can you save me money?
We keep our overheads low and our prices keen. All of our vans come to you with a 3 year manufacturers warranty just like the main dealers… but at a fraction of the price.
Who are you?
Vanzone is a small family run business who pride ourselves on providing an excelling customer experience from start to finish.
Our priority is to help find you the perfect van and finance package to suit your specific needs.
Why do I have to pay VAT?
Everything we see is classed as a light commercial vehicle. Unfortunately, these are all subject to VAT at 20%, even if you are a private buyer.
What if I have a poor credit history?
Then you’re in luck.
We have recently partnered up with a new company providing finance to customers with less than perfect credit. If you have a CCJ or bankruptcy then call us, we can help.