Customer Reviews - Vanzone
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Customer Reviews

We pride ourselves on providing top quality service and delivering top quality vans. Our success has been driven by our passion for what we do.

So much so, we’d love for you to see what our customers have been saying about us.

Mark Hanbidge

The most helpful company, cannot recommend them enough, they were amazing, excellent price amazing customer service Thank you so much

Campsie Campers

Naz was great to deal with. Have purchased several vans over the years through Vanzone and they always seem to have the beat deals around.

Owen McLean

Great expieriance buying a new van

Carl Jones

Bought my ford ranger from them in 2020 Very good price and where very helpfull Car was delivered a few weeks ahed of schedule and had was very impressed with there services and how quickly they got back to with any questions Will definitely be using again

Mark Scott

Naz has been amazing in making sure I get the right van for my business and followed up a few months later to check I was happy. Can’t wait to buy another van from them

Henry Foster

I can now fully recommend Vanzone after a quick and positive experience with them! They were extremely helpful with my new van purchase and I couldn’t fault the service. I will definitely be using them again.

Henry Weldon

Great price on my recent van replacement and excellent help and advice throughout the purchase process. Would happily use again. Many thanks

Mark Bird

Jay at vanzone was so professional and helpful, the whole experience was so easy and trouble free

Mr Clifton

I would highly recommend Vanzone. From the initial talk with Lloyd about purchasing a new van. Also the admin team kept me updated etc thanks to Christina, Emily & Marie. All very professional and quick to reply to any questions. Delivery driver kept me informed on his ETA and arrived in mint condition.5 Stars

FD Joinery

I purchased a vw caddy cargo they kept me in informed every month until it arrived. The van came in mint condition & the delivery driver was lovely can’t fault Vanzone they been amazing with me & what a great price for a high spec van. Thanks again for everything

Rob Brighton

Brilliant service from start to finish. Fantastic prices. Would use again

Ken Burnside

This was the first time using Vanzone to purchase a Van. From start to finish the process was very easy. The staff were able to assist very competently with any queries we had. Would thoroughly recommend Vanzone.

Peter Young

The vehicle, Citroen Dispatch, was the best price I could find. Also the vehicle was ply lined at no extra cost. Delivery was on time time. Very happy with the service.

Chris Pope

Purchased a VW Transporter in March, front start to finish they kept in contact with updates. The vehicle was delivered on time. We would highly recommend this company.

Huw Jones

Top quality service. Kept me informed at all times . Car arrived on time . Definitely recommend. Huw jones

Liz Doyle

Although I was initially apprehensive when I ordered my vehicle and had to wait a year for the van to arrive… I was kept fully up to speed and I am delighted with the new van. It is exactly as I ordered with no hiccups. The process was seamless… even the delivery driver was friendly and helpful.

David Gibson

Great company to deal with, no problems whatsoever, very professional.

Kelly Lovell-Jackson

We have ordered several vans from Vanzone over many years, and most part have been easy transactions. Some have been a little longer to do but through no fault of their own. Would and will definitely continue to use Vanzone in the future.

Mark Hemus

A Great customer experience. As a new business we had to ensure our van supplier Communicated throughout the process and delivered the required (Not White) specification. MFC are now about to take our third batch of vans delivered on time.

Paul Fish

Nice efficient service, good communication

Rugby Pest Control Ltd

Excellent service from initial enquiry to delivery of vehicle. Easy paperwork for the finance, deposit paid and vehicle delivered within 2 weeks. Kept fully informed throughout. Sales team were very helpful, the admin team did what they said they would and the delivery driver was lovely. What else could you ask for! Will definitely use Vanzone again. Many thanks.

Andrew McCahey

I got a finance lease through Vanzone. It was a great experience from start to finish. Jon helped me spec the van and from when I ordered it, the delivery was within 2 weeks. I took my time selecting a vehicle and found Vanzone patient and not pushy at all. Would recommend so far based on the sales process, van arrived as expected.

Kai Dawson

It’s rare to have such a positive experience with a vehicle dealer but Vanzone have been excellent. Kept me updated throughout by calling even after I’d paid the money, which is when most dealers lose interest. Vanzone were excellent throughout, despite it taking longer to arrive I didn’t mind as they proactively told me about any delays and let me know when they were chasing things up. Added to all that, the price was the best we could get anywhere. Will definitely be using them again.

Ben Blows

Very professional and helpful team, 100% recommended

Adrian Mountford

I would like to say a big thank you to you all my vehicle was delayed but each month I reseaved a phone call about the delay. The vehicle was delivered in December by a lovely gentleman the van was very clean with fuel in, I’m super pleased with the van it’s a pleasure to drive. What a lovely touch from VW with the cleaning products I would highly recommend this company if your looking for commercial vehicle.

Karen Collins

Great to deal with did exactly what the promised Excellent

Ali

Simon Williams in sales was brilliant from the off. He listened to our requirements and directed us to the right van for us. Yes -we had to wait for delivery but it was no different to what our local dealer was offering and Vanzone were far more friendly and offered a more cost effective price. We were kept updated with delivery and van is just what wanted and the delivery driver great too. We will be back!!!

Paul Capner

Great service from beginning to end

Douglas Spindler

Can’t recommend Vanzone enough, from my initial enquiry to having my van delivered, only took 2 weeks. A quick and easy admin, all done through email. They’re on the end of a phone if you needed them. Definitely would recommend to anyone

Gwenda Jones

What do i say…………but…..thank you for the excellent service that you provide. Everything from start to finish has been hazzle free, Also the delivery driver was pleasant and the handover was easy, In less than 10 months now on my second van from Vanzone.

Raymond Bishop

A good trustworthy business who went above and beyond to resolve a delivery issue I had. Spoke with one of the Directors who was hands on to resolve issue. Highly recommend great service and a good team.

Kevin Booker

Great service start to delivery

Dan J

I’ve had 3 vans off of Vanzone now since 2020, they are extremely well priced and really try to get you the best deal they can. I’ve seen other reviews complaining about lead times, I have to say that some times this is inevitable and entirely out of their control. They always keep you updated with the most up to date information they have. I will keep going back to Vanzone

Andy Tommany

Very professional to deal with. Easy delivery process & staff always seem very helpful.

Stanley Tidd

Very straight forward company to purchase a new van from . Good price, very helpful employees from start to finish. Van was delivered by a employee who could only be described as a true gentleman. When arrived the van only had 69 miles on the clock and was as described as brand new. Would not hesitate to purchase another vehicle in the future from this company and would, most definitely recommend them.

Robert Brown

Not pushy, very prompt in responding, matched my requirements, no hassle. Good customer service, checked everything was going smoothly at all stages

Rhys West

THE COMPLETE PROCESS WAS SO EASY HIGH RECOMMENDED 🙌

Paul Snelling

Would highly recommend Vanzone such a great company to deal with from buying my new van to receiving my van great with updates all the way through and delivering to my home address would definitely buy from again thanks paul

Leo Shkembi

I’m very satisfied with Vanzone. I dealt with Chris and Emily, they were very professional and I felt heard. The van was delivered exactly when they said. The drive who delivered my van was Rhys, he was such a gentlemen. Thank very much. Ilir/Leo

Mike Nakra

Chris at Van zone has been amazing. Professional, knowledgeable and polite.

David Orchard

From giving a deposit and getting van delivered 14 days very good service 5star so much better than some who mess you about for weeks

Mark Powell

Very happy would highly recommend, great service overall

Carlos Rosa

Really professional staff Very happy how everything was organised.

Paul

Had a great experience with van zone from moment I ordered my van they was constantly in touch with updates and I had my van exactly the date they said Would definitely recommend 👍👍

Ian Douglas

Nothing but excellent service from the Vanzone staff. Informative and kept communication throughout the whole process. From enquiry to delivery. a1 services love the van orderd one from main dealer and got mesesed about so canceled van from ford ater a 3 mounth wait orderd from van zone van with me just over a week cant fault this company one bit will be back soon thanks every one

Robert Thompson

Excellent service from start to finish. Great communication and couldn’t fault them.

Davis Couriers Ltd

1st Class service from start to finish. Jay at sales and Christina in admin were very professional and helpful in the process of buying my new Citroen relay L4H3. Buying a brand new pre registered van also saved me a few hundred pounds. The process involving online forms and setting up the van delivery was effortless.The delivery driver was a very pleasant person as well he walked round the van with me as we done the handover. I will be back for another van soon. Thanks, Geoff Davis. Davis Couriers Ltd.

Iwan Jones

From the first conversation with James then Lloyd both helped and advised in obtaining a new Peugeot E-Partner, moving on to Sam and Emily with sorting out the paper work excellent hassle free and kept up to date with progress throughout. thank you Iwan

Raymond Olds

From the minute I purchased my Van everything was quick and simple the paperwork side was straight forward the delivery was very good thanks to the team.

Stephanie Hughes

Thank you for a great experience Vanzone! I recently purchased a new van and the service was excellent. Emily kept me informed every step of the way and was a pleasure to deal with. I will definetly be buying my next van through you!

Jc Goodhind

Excellent service Competitive pricing Ex stock delivery plus first rate delivery What more could you ask for?

Dean Bartram

Excellent service by Vanzone. Clear & accurate information given at point of ordering, no hard sell. It took about five weeks for delivery, kept up to date all through the process by the customer service team who were superb, a real pleasure to do Business with them all & will be a return customer when I change the Van again.

The Drain Guys

Bought two vans through Vanzone and recommended to our franchisee who have also bought one Simon is very approachable and easy to deal with

Jamie Morgan

Had a fabulous experience with ‘Vanzone’ recently. Chris and the team were wonderful right the way throughout the process and the van was delivered on the day they stated.

Martin

Hi Vanzone , would just like to say thank you for organising my new van. Your team were very patient with me and went out of their way to secure a quality vehicle. Can’t recommend Vanzone enough.

Dean Bartram

Had my new van delivered yesterday, all as ordered & described. Excellent service from Vanzone, they kept me informed all the way through the process. Would 100% recommend them & I will approach Vanzone again without hesitation when I change my van in future.

CCTVMAN Limited

Really easy to talk to, we are more than happy with the Van thank you, Would definitely recommend VanZone

Scott Marnick

A1 service, great spec vans.

Martin Taylor

Great service from Chris at Vanzone. 👍😀

Steve Fitzpatrick

Great doing business with Vanzone, we will definitely be doing more in the future

Jarrod Pratt

Absolutely amazing company to deal with from enquiry to delivery Chris was brilliant to deal with honest not pushy and very professional and the girls in admin was great to polite kept me updated would definitely buy off this company vanzone without any hesitation whatsoever 👍🏻five stars ⭐️ all the way well done and thanks again

Peter Holmes

Easy to contact and quick with correspondence.

Steve Owen

Good communication, great price, for van.

Neil Richards

Excellent service from vanzone – found the right van out there when everywhere else had long waiting times or stopped taking orders for VW Transporters. Finance was sorted out and delivery was arranged in a really short timeframe and for a really great price. Thanks Vanzone

Brian Clements

Excellent service from first contact to delivery. Updated information on process and delivery times

Gareth Jones

Great customer service from Sam who was helping me deal with a mechanical issue. He was able to direct me to the relevant dealers customer services 👍🏼

Robert

Simon @ VanZone has the patience of saint, calling weekly with any updates of prospective vans !! It’s taken us a while and a lot of quotes to get the van we were looking for and when one came up to process couldn’t have been easier. Would recommend to anyone looking for vehicle at this time

Clive Mason

Had to wait nearly 21 months for my new VW caddy commerce due to supply issues and then the price increased by nearly £3000. I believe this was out of there hands and they offered the deposit back if I wanted to pull out, I carried on and all in all it still was a good price and delivered to my door

Harney

I was recommended by a friend who had previously purchased a van from this company. I am made aware that there were delays that were unfortunately unavoidable. I would like to thank Jay & Emily who kept me informed throughout the process. The delivery date & time were met. The van more than met my expectations & I am very please with it. I would recommend this company to other potential van buyers.

Gail Gibbons

What can I say … that was the easiest purchase of a commercial vehicle I have ever made. All of the staff were very professional and very helpful. I had a brand new vehicle £4k cheaper than anywhere else and delivered within two weeks. Excellent company. Thank you to Mike and Emily for all of your help 🤗

Instant Marquees Ltd

Did what they said they would throughout and the van was delivered on time. The contact was well-managed and the whole event stress free. recommended

David Ward

Good advice on what van could be realistically obtained on time, good communication throughout the process and short telephone pickup times. They made a change when I had a concern about one item and the whole process went faultlessly. I’m delighted with my new van and highly recommend Vanzone.

Mr Kevin Thomson

Absolutely faultless from start to finish, treated like a human being not a number, family run and a family feel, don’t go any further for your new van or motor Putting the smile back into buying a vehicle 😍

Nigel Payne

Communication on every aspect of the purchase, always updated even if there is not much to discuss. The digital ordering system is simple to use and takes very little time.

James

UK based sales and customer service centre. Always answered swiftly, always positive, clear and honest information given and very nice people to deal with. Mike, Christina and Emily deserve a mention.

Mark Mcconville

Very satisfied with my van purchase all delivered on time great value for money would definitely use them again .

Laura Tudhope

Can’t fault Vanzone, brand new van delivered when promised. Communication was spot on all through the process. Thank you!

Grant

Clear and professional from start to finish , we will be purchasing from Vanzone again.

Chris

Very happy with my new van.

Les Ind

5 star service from start to finish! Highly recommend this company when purchasing a new van. They have made it so easy and straight forward for us!

Clint Jacobs

Recently bought a new Citroen Relay van from Vanzone and found them very easy to deal with From my initial conversation with John and conversations with Emily and Marie in Customer Services I found everybody to be friendly and helpful We did have a small hiccup but it was dealt with in a prompt and professional manner which is all I can ask for

Anita Deighton-smith

The best company to deal with if you want a van. Straight forward. Professional. So helpful. Return calls immediately. Knowledgeable. Happy to help with anything. They make the whole journey of buying a van easy and stressless. Thank you VANZONE. I Took delivery of my van today. No problems whatsoever.

Jason Suttie

Fantastic Service

Jeff

Easy to deal with and good communication from Vanzone. Supplied the van when other dealers could not provide stock. Highly recommended

Peter Kelly

Good company & price although the van was delayed we were kept well informed

SMA Office

We have recently purchased 5no new vehicles at different times as our business has grown. On each occasion the process was painless, and the delivery of vehicles arrived as programmed. Both Sales & Admin teams were easy to work with making the process easy. Well Done!

Paul McCleary

Vanzone were excellent to deal with the van was delivered exactly on time to the door excellent service

James Courtman

Fantastic service, wouldn’t go anywhere elsewhere. The guys catered for every need. 5 star ⭐️

John Moody

Brought transit with all extras. Delivery on time. Easy to deal with van zone and. £3000 cheaper than main dealership. Thanks. John moody.

Grace Ratcliffe

Very good communication throughout the process. It took best part of a year for Volkswagon to produce my Transporter but Vanzone called me every 4 weeks or so with an update. Dale was excellent to deal with at point of sale and the admin team were always a pleasure to hear from. Very pleased with the van and the price, will certainly recommend and use again. Thanks

Trevor Pratt

Vanzone were very helpful throughout the whole process, dealing with my queries and keeping me informed of progress. As a first time buyer the prospect of buying an expensive item on-line without having seen it, or the seller, was a little daunting but they were very reassuring and easy to deal with. Importantly, their after sale support for the past year has been excellent.

Dave Bennett

We have bought our second Citroen Berlingo in 6 months from Vanzone. Fairly easy to deal with which is why we went back to them for the second vehicle. The delivery was longer than expected but still soon enough for us (took about 6 weeks). I will definitely contact them when we need another van.

T B-C

Top service sales, admin right through to delivery. Communication was superb! Very happy with my little van. Will be back to van zone for the next one.

Elija Gajic

I bought 2 vans from Vanzone and was very satisfied with the company, their open communication, service and honesty. I’m surprised to note a few less than positive comments, however one has to appreciate that these are unprecedented conditions we are witnessing in a number of sectors not just the motor trade therefore a degree of patience and understanding is called for on the side of the purchaser. The financial discount that was given far outweighs any minor delays that may have been forced upon Vanzone through no fault of their own. Yes, I was disappointed to receive one of my vans a couple of months behind schedule and missed out on the new 22 plate by one day, but all in all I was kept up to date with any delays, which helped me arrange the sales of our existing vehicles to coincide with delivery minimising any inconvenience to me. The vans upon arrival were as you would expect, the delivery driver was polite and phoned beforehand to confirm arrival time. I would certainly recommend Vanzone and I will consider using them again when we are due to renew.

Iffler

I got a van (not the one I ordered because Nissan changed from NV300 to primastar and moved all the delivery dates). Some flaky communication which caused some frustration as I was hiring a rental vehicle and needed to know when I would actually get a van. Anyway, got a Dispatch which is great, good price and once I made a minor fuss, good response and outcome.

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