Customer Reviews
We pride ourselves on providing top quality service and delivering top quality vans. Our success has been driven by our passion for what we do.
So much so, we’d love for you to see what our customers have been saying about us.
Dan J
I’ve had 3 vans off of Vanzone now since 2020, they are extremely well priced and really try to get you the best deal they can. I’ve seen other reviews complaining about lead times, I have to say that some times this is inevitable and entirely out of their control. They always keep you updated with the most up to date information they have. I will keep going back to Vanzone
Stanley Tidd
Very straight forward company to purchase a new van from . Good price, very helpful employees from start to finish. Van was delivered by a employee who could only be described as a true gentleman. When arrived the van only had 69 miles on the clock and was as described as brand new. Would not hesitate to purchase another vehicle in the future from this company and would, most definitely recommend them.
Robert Brown
Not pushy, very prompt in responding, matched my requirements, no hassle. Good customer service, checked everything was going smoothly at all stages
Paul Snelling
Would highly recommend Vanzone such a great company to deal with from buying my new van to receiving my van great with updates all the way through and delivering to my home address would definitely buy from again thanks paul
Leo Shkembi
I’m very satisfied with Vanzone. I dealt with Chris and Emily, they were very professional and I felt heard. The van was delivered exactly when they said. The drive who delivered my van was Rhys, he was such a gentlemen. Thank very much. Ilir/Leo
David Orchard
From giving a deposit and getting van delivered 14 days very good service 5star so much better than some who mess you about for weeks
Paul
Had a great experience with van zone from moment I ordered my van they was constantly in touch with updates and I had my van exactly the date they said Would definitely recommend 👍👍
Ian Douglas
Nothing but excellent service from the Vanzone staff. Informative and kept communication throughout the whole process. From enquiry to delivery. a1 services love the van orderd one from main dealer and got mesesed about so canceled van from ford ater a 3 mounth wait orderd from van zone van with me just over a week cant fault this company one bit will be back soon thanks every one
Davis Couriers Ltd
1st Class service from start to finish. Jay at sales and Christina in admin were very professional and helpful in the process of buying my new Citroen relay L4H3. Buying a brand new pre registered van also saved me a few hundred pounds. The process involving online forms and setting up the van delivery was effortless.The delivery driver was a very pleasant person as well he walked round the van with me as we done the handover. I will be back for another van soon. Thanks, Geoff Davis. Davis Couriers Ltd.
Iwan Jones
From the first conversation with James then Lloyd both helped and advised in obtaining a new Peugeot E-Partner, moving on to Sam and Emily with sorting out the paper work excellent hassle free and kept up to date with progress throughout. thank you Iwan
Raymond Olds
From the minute I purchased my Van everything was quick and simple the paperwork side was straight forward the delivery was very good thanks to the team.
Stephanie Hughes
Thank you for a great experience Vanzone! I recently purchased a new van and the service was excellent. Emily kept me informed every step of the way and was a pleasure to deal with. I will definetly be buying my next van through you!
Jc Goodhind
Excellent service Competitive pricing Ex stock delivery plus first rate delivery What more could you ask for?
Dean Bartram
Excellent service by Vanzone. Clear & accurate information given at point of ordering, no hard sell. It took about five weeks for delivery, kept up to date all through the process by the customer service team who were superb, a real pleasure to do Business with them all & will be a return customer when I change the Van again.
The Drain Guys
Bought two vans through Vanzone and recommended to our franchisee who have also bought one Simon is very approachable and easy to deal with
Jamie Morgan
Had a fabulous experience with ‘Vanzone’ recently. Chris and the team were wonderful right the way throughout the process and the van was delivered on the day they stated.
Martin
Hi Vanzone , would just like to say thank you for organising my new van. Your team were very patient with me and went out of their way to secure a quality vehicle. Can’t recommend Vanzone enough.
Dean Bartram
Had my new van delivered yesterday, all as ordered & described. Excellent service from Vanzone, they kept me informed all the way through the process. Would 100% recommend them & I will approach Vanzone again without hesitation when I change my van in future.
CCTVMAN Limited
Really easy to talk to, we are more than happy with the Van thank you, Would definitely recommend VanZone
Jarrod Pratt
Absolutely amazing company to deal with from enquiry to delivery Chris was brilliant to deal with honest not pushy and very professional and the girls in admin was great to polite kept me updated would definitely buy off this company vanzone without any hesitation whatsoever 👍🏻five stars ⭐️ all the way well done and thanks again
Neil Richards
Excellent service from vanzone – found the right van out there when everywhere else had long waiting times or stopped taking orders for VW Transporters. Finance was sorted out and delivery was arranged in a really short timeframe and for a really great price. Thanks Vanzone
Brian Clements
Excellent service from first contact to delivery. Updated information on process and delivery times
Gareth Jones
Great customer service from Sam who was helping me deal with a mechanical issue. He was able to direct me to the relevant dealers customer services 👍🏼
Robert
Simon @ VanZone has the patience of saint, calling weekly with any updates of prospective vans !! It’s taken us a while and a lot of quotes to get the van we were looking for and when one came up to process couldn’t have been easier. Would recommend to anyone looking for vehicle at this time
Clive Mason
Had to wait nearly 21 months for my new VW caddy commerce due to supply issues and then the price increased by nearly £3000. I believe this was out of there hands and they offered the deposit back if I wanted to pull out, I carried on and all in all it still was a good price and delivered to my door
Harney
I was recommended by a friend who had previously purchased a van from this company. I am made aware that there were delays that were unfortunately unavoidable. I would like to thank Jay & Emily who kept me informed throughout the process. The delivery date & time were met. The van more than met my expectations & I am very please with it. I would recommend this company to other potential van buyers.
Gail Gibbons
What can I say … that was the easiest purchase of a commercial vehicle I have ever made. All of the staff were very professional and very helpful. I had a brand new vehicle £4k cheaper than anywhere else and delivered within two weeks. Excellent company. Thank you to Mike and Emily for all of your help 🤗
Instant Marquees Ltd
Did what they said they would throughout and the van was delivered on time. The contact was well-managed and the whole event stress free. recommended
David Ward
Good advice on what van could be realistically obtained on time, good communication throughout the process and short telephone pickup times. They made a change when I had a concern about one item and the whole process went faultlessly. I’m delighted with my new van and highly recommend Vanzone.
Mr Kevin Thomson
Absolutely faultless from start to finish, treated like a human being not a number, family run and a family feel, don’t go any further for your new van or motor Putting the smile back into buying a vehicle 😍
Nigel Payne
Communication on every aspect of the purchase, always updated even if there is not much to discuss. The digital ordering system is simple to use and takes very little time.
James
UK based sales and customer service centre. Always answered swiftly, always positive, clear and honest information given and very nice people to deal with. Mike, Christina and Emily deserve a mention.
Mark Mcconville
Very satisfied with my van purchase all delivered on time great value for money would definitely use them again .
Laura Tudhope
Can’t fault Vanzone, brand new van delivered when promised. Communication was spot on all through the process. Thank you!
Les Ind
5 star service from start to finish! Highly recommend this company when purchasing a new van. They have made it so easy and straight forward for us!
Clint Jacobs
Recently bought a new Citroen Relay van from Vanzone and found them very easy to deal with From my initial conversation with John and conversations with Emily and Marie in Customer Services I found everybody to be friendly and helpful We did have a small hiccup but it was dealt with in a prompt and professional manner which is all I can ask for
Anita Deighton-smith
The best company to deal with if you want a van. Straight forward. Professional. So helpful. Return calls immediately. Knowledgeable. Happy to help with anything. They make the whole journey of buying a van easy and stressless. Thank you VANZONE. I Took delivery of my van today. No problems whatsoever.
Jeff
Easy to deal with and good communication from Vanzone. Supplied the van when other dealers could not provide stock. Highly recommended
SMA Office
We have recently purchased 5no new vehicles at different times as our business has grown. On each occasion the process was painless, and the delivery of vehicles arrived as programmed. Both Sales & Admin teams were easy to work with making the process easy. Well Done!
Paul McCleary
Vanzone were excellent to deal with the van was delivered exactly on time to the door excellent service
James Courtman
Fantastic service, wouldn’t go anywhere elsewhere. The guys catered for every need. 5 star ⭐️
John Moody
Brought transit with all extras. Delivery on time. Easy to deal with van zone and. £3000 cheaper than main dealership. Thanks. John moody.
Grace Ratcliffe
Very good communication throughout the process. It took best part of a year for Volkswagon to produce my Transporter but Vanzone called me every 4 weeks or so with an update. Dale was excellent to deal with at point of sale and the admin team were always a pleasure to hear from. Very pleased with the van and the price, will certainly recommend and use again. Thanks
Trevor Pratt
Vanzone were very helpful throughout the whole process, dealing with my queries and keeping me informed of progress. As a first time buyer the prospect of buying an expensive item on-line without having seen it, or the seller, was a little daunting but they were very reassuring and easy to deal with. Importantly, their after sale support for the past year has been excellent.
Dave Bennett
We have bought our second Citroen Berlingo in 6 months from Vanzone. Fairly easy to deal with which is why we went back to them for the second vehicle. The delivery was longer than expected but still soon enough for us (took about 6 weeks). I will definitely contact them when we need another van.
T B-C
Top service sales, admin right through to delivery. Communication was superb! Very happy with my little van. Will be back to van zone for the next one.
Elija Gajic
I bought 2 vans from Vanzone and was very satisfied with the company, their open communication, service and honesty. I’m surprised to note a few less than positive comments, however one has to appreciate that these are unprecedented conditions we are witnessing in a number of sectors not just the motor trade therefore a degree of patience and understanding is called for on the side of the purchaser. The financial discount that was given far outweighs any minor delays that may have been forced upon Vanzone through no fault of their own. Yes, I was disappointed to receive one of my vans a couple of months behind schedule and missed out on the new 22 plate by one day, but all in all I was kept up to date with any delays, which helped me arrange the sales of our existing vehicles to coincide with delivery minimising any inconvenience to me. The vans upon arrival were as you would expect, the delivery driver was polite and phoned beforehand to confirm arrival time. I would certainly recommend Vanzone and I will consider using them again when we are due to renew.
Iffler
I got a van (not the one I ordered because Nissan changed from NV300 to primastar and moved all the delivery dates). Some flaky communication which caused some frustration as I was hiring a rental vehicle and needed to know when I would actually get a van. Anyway, got a Dispatch which is great, good price and once I made a minor fuss, good response and outcome.